Our Online Tickets

Please scroll to the Theatre performance you want to book and click on the Book Now option where available.

The Theatre Box Office

The box office in the foyer is open before every performance and tickets for the next production can normally be purchased from 7:00 – 7:40 pm.

 

Our Booking Agency

Unfortunately, Hollins are no longer operating as our booking agency. We expect most bookings to be made on line. Where this isn’t possible, we plan to open the box office for an hour on the two Wednesday evenings before the run of each production and also for about half an hour before the start time of each show.

 

Booking Queries

Please email us at boxoffice@carvertheatre.co.uk

Please do not call the theatre phone as this is just a pre-recorded outgoing message and your call will not be answered. Please call Jane Lennox on 07939 012 634.

 

Ticket Prices

Ticket prices pertaining to each show will be shown on our online ticketing system at TicketSource.Co.Uk.

 

Hearing Aid users

Hearing aid users are advised to check the plan of the theatre before buying their tickets to ensure they sit in an area with good coverage by our hearing assistance loop. Click HERE for the plan.

 

Carver Terms and Conditions

Booking Tickets

Tickets are normally available from approximately four weeks prior to each production run.

Tickets can be purchased from TicketSource on this page or by following this link: https://www.ticketsource.co.uk/carvertheatre or from our Theatre box office which opens for c30 minutes prior to the show start time.

Panto tickets will normally be available from 1st November.

For all shows we offer group discounts – buy ten tickets and get one free.

All tickets are non-refundable unless the event is cancelled, though they can sometimes be exchanged with at least 2 weeks’ notice and subject to availability.

If tickets are purchased and you are unable to attend you may ask the box office (email: boxoffice@carvertheatre.co.uk ) to exchange the tickets for another night, subject to availability. If you are unable to attend on another night you may ask for the tickets to be resold. No refund will be given unless the show is a sell out and the tickets are resold.

Our show licences forbid members of the audience from videoing, photographing or recording any show. Perpetrators will normally be asked to leave the building.

The theatre reserves the right to swap a show at any time prior to the show run.

Payments which are returned by our bank will incur a £20 charge.

 

COVID-19 Special Terms and Conditions

These tickets are sold on the basis that the existing government regulations in connection with Covid-19 will have ceased on or before the date of the show thereof. In the event of any such regulations continuing to apply then you must ensure that you comply with the same in all respects in so far as they apply to your visit to the theatre. In the event of your failing to do so then you shall indemnify the Theatre against any loss, demand or claim arising out of any such failure by you, your servants or agents.

Some of our events may be specifically more ‘COVID-safe’ to allow patrons a choice. If you buy a ticket for an event marked as socially-distanced then you will be expected to wear a mask for the duration of your visit (unless exempt), to maintain social distancing and to comply with the theatre one-way system. During these productions the bar and tea-room will be closed and refreshments will be available for pre-purchasing and brought to your seats.

 

Season Tickets

Season Ticket Holders (Update July 2021 -Season tickets will not be available for the 2021/22 Season)

Season tickets can normally be purchased by completing the form readily available from the theatre.

If you want to exchange some or all of your tickets for another night you will need to contact the Box Office. The box office will then split your allocation and will reissue the replacement tickets if the seats are available.

The theatre box office can be contacted by email at: boxoffice@carvertheatre.co.uk. Please do not call the theatre phone number as this is just an outgoing message and will not be answered.

You can also return unwanted tickets by post to the theatre with your request. Please address your letter to “Box Office”. The Box Office will then split your allocation and will issue replacement tickets, if the seats are available. In this instance the tickets will have to be collected from the theatre.

Please supply stamped addressed envelope for your tickets to be sent, otherwise they can be collected from box office at your first performance.

Our show licences forbid members of the audience from videoing, photographing or recording any show. Perpetrators will normally be asked to leave the building.

The theatre reserves the right to swap a show at any time prior to the show run.

Season ticket payments which are returned by our bank will incur a £20 charge.

 

Event Cancellation

In the case of the cancellation of a show your tickets can be refunded.   If you bought your tickets online you will automatically be refunded through Ticket Source.  Season ticket holders and tickets purchased via other methods (e.g. Stripe) will normally be refunded to the account that originally paid for the tickets.

 

General Terms & Conditions

Lost Property – will be retained, generally behind the bar, until the end of the subsequent production after which it will be disposed of.

Raffle prizes – will be recycled if not claimed at the end of each performance.